Returns and exchanges

Your satisfaction is our priority!

We are confident that you will be satisfied with your purchase but we also understand that you can change your mind. We will gladly accept a return or exchange within 7 days of receiving your order. 

Returns and exchanges

If you want to return or exchange a module, you have a 7-day period following the reception of your order. The unused module must be returned in its original condition and packaging. Any refund will be made according to the original method of payment once the module is inspected. The cost of return shipping will be assumed by the customer.

Please note that shipping costs are not refundable. Contact a modular specialist to request authorization to return or exchange merchandise and have an estimate of the cost of return delivery. If customs fees apply, these will be deducted from your refund.

Return shipping costs

Note that you will be responsible for the return shipping costs.


The cancellation of an order can only be made within the first 24 business hours of the confirmation of the order. It is unfortunately impossible to cancel an order once the production has started. Contact a modular specialist to request authorization to cancel the order.